Met a lady the other week, passionate about dog training. She asked me about one business issue: that once a dog was trained there was little to no repeat business - after all, she was good at what she did - so she was spending a lot of time bringing in new business.
I suggested developing her services into a group of ‘information products’, across a range of price points. Perhaps a free ebook, followed by an education DVD on dog training, selling group seminars, then at the top of her funnel her 1:1 training time.
I do exactly the same with my info products: the free publicity tips, Boost Business With Testimonials (A$34.99) DIY Publicity and PR Kit (A$149.99), ongoing seminars, mentoring programs and - at the premium end of the funnel - 1:1 mentoring on PR.
By having a range of products in your marketing funnel, at a range of price points, you allow your customers to sample your services at a lower price, then entice them further with the other products and services you offer.
This lady - let’s call her Diane - immediately said “But if I wrote an ebook people wouldn’t come to me in person to train their dogs.” Of course they will! After all, if you write a book on a topic, you’re showing a certain level of expertise, and it boosts your credibility. Also, if books were enough everyone would be millionaires, living lives of happiness and Zen bliss. Just have a look at the self-help shelves in your local bookshop!
A lot of Diane’s resistance lay in the fact that although she taught dog owners how to be in control of their canines, she wasn’t willing to be assertive in her business. When I suggested she charge more for her 1:1 time, and then offer other info products at lower price points she confessed that ’she felt bad’ charging $80 for three hours work!
Diane was looking at the cost, not the value.
Remember, your products and services cannot be measured by their cost, but by the value they offer. She wasn’t putting a value on her time - but worse, nor was she wasn’t putting a value on her skill.
Remember, you’re in business to be of service, and the reward for that is getting paid. Remember, money flows to you through others. It’s just another form of energy